FAQ's
Next day delivery is free of charge for all UK customers.
Orders are sent using Royal Mail 48 Hour Tracked and should arrive within two working days
We aim to dispatch out your order the next working day, excluding weekends. We cannot guarantee weekend delivery.
Orders will be delivered by Royal Mail, however we may use other couriers such as Evri, DPD or Parcel Force to deliver your order.
Once your order has been dispatched, you will receive tracking information from Royal Mail, or the courier.
Ensure to check your junk or spam folders as our emails can occassionaly end up in there.
If you don't receive your order, please contact us for help.
We are really sorry your order has not arrived. Please email us at i and we will look into this infomaddisonavenue@gmail.com or you.
Unfortunately, we currently do not offer Click & Collect from our warehouse.
Please contact us and we will answer any questions you have.